After visiting our self-help portal, should you need further support you can contact Citizens Advice Lewisham Enquiryline: 0800 231 5453
Alternatively, you may wish to contact one of the following specialist services.
For help with a consumer problem, please contact:
Citizens Advice Consumer Helpline: 0808 223 1133
Learn More
Many organisations in this directory offer online chat and email enquiries. For general advice, contact:
Citizens Advice Online Chat:
Web Chat Service
National Debtline
Freephone: 0808 808 4000 Monday to Friday: 9am – 8pm, Saturday: 9:30am – 1pm
Contact National Debtline
For advice and support regarding discrimination, contact:
Equality Advisory Support Service
Helpline: 0808 800 0082 (Mon – Fri: 9am – 7pm, Sat: 10am – 2pm) Textphone: 0808 800 0084
Visit Website
If you or someone else are in immediate danger, call 999 .
National Domestic Abuse Helpline: 0808 2000 247
Website
FLOWS (Finding Legal Options for Women Survivors): Phone: 020 3745 7707 | Email: flows@rcjadvice.org.uk
Contact Form
Women's Aid: Chat: Live Chat | Email: helpline@womensaid.org.uk
Men’s Advice Line (Support for men affected by domestic abuse) Helpline: 0808 801 0327 | Email: info@mensadviceline.org.uk
National Victim Support (For crime victims) Helpline: 0808 16 89 111
Lewisham Adult Social Services Phone: 0208 314 7777 | Email: gateway@lewisham.gov.uk
Healthwatch Lewisham (Health & social care advice) Phone: 020 3886 0196
South East London Mind Phone: 01689 811 222
For employment rights advice and Early Conciliation services:
Acas: Phone: 0300 123 1100
If you are a member of a Trade Union, please contact your trade union. You can read more about the role of Trade Unions here.
ACAS Website
Maternity Action Advice Line: London: 0808 802 0057
Gingerbread (Support for single parents): Helpline: 0808 802 0925
Lewisham Council’s Housing Options Phone: 0808 178 0939 | Email: housingoptionsenquiry@lewisham.gov.uk
Private Sector Housing Enforcement (For disrepair issues) Phone: 020 8314 6420 | Email: pshe@lewisham.gov.uk
Rogue Landlord Team Phone: 0208 314 9285 | Email: rogue.landlords@lewisham.gov.uk
Shelter (Housing expert advice) Phone: 0808 800 4444
GIRES (Gender identity support)
Mermaids (Gender-diverse youth support) Phone: 0800 801 0400 | Email: info@mermaidsuk.org.uk
Stonewall (LGBTQ+ information & support) Phone: 0800 050 2020
Civil Legal Advice (Legal aid eligibility check) Phone: 0345 345 4345
Rights of Women Family Law: 020 7608 1137 Criminal Law: 020 7251 8887 Immigration & Asylum Law: 020 7490 7689 Sexual Harassment at Work: 020 7490 0152 Email: info@row.org.uk
Pension Service Phone: 0800 731 0469
Pension Wise Phone: 0800 138 3944
Universal Credit Help to Claim (Citizens Advice) Phone: 0800 144 8444
PIP Claims (DWP Helpline) Phone: 0800 917 2222
HMRC Income Tax General Enquiries Phone: 0300 200 3300
Tax Aid Phone: 0345 120 3779
If you are over 60 and need help with a tax enquiry you can also contact:
Tax help for older people Phone: 01308 488 06
